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Reader’s Choice – Raising Rates Without Losing Business

“How do you raise rates and tell insurance companies what they should be paying for without losing business?”

— John Thompson, estimator, West Herr Collision Center,
Hamburg, New York

Management Solutions

Mitchell’s shop management solutions ABS (desktop) and ABS Enterprise (Web-based for large/multi-location repair centers) offer automated parts pricing, job costing and scheduling, and produce more than 100 management reports to improve your shop’s productivity and profitability. Call (866) 655-2544.

A Lean Transformation

The New Year brought us another opportunity to transform an existing body shop from the traditional way to a better, process-centered way. So we ripped off the Band-Aid and got started.

New Canadian Company Offers Car Repair Financing

CARFCO – Car Repair Financing Co. has announced its grand-opening. It will begin providing financial solutions to customers throughout Canada (with the exception of Quebec) beginning on February 18, 2008. The company is also positioned to begin providing service in a number of U.S. states in 2008. CARFCO’s mission is to provide a solution to

Are Aftermarket Parts Good or Bad for the Collision Repair Industry?

Point Counterpoint with Ronald Baker, Jr., and Tim O’Day

Contact Us

BodyShop Business is the ultimate information source for the collision repair industry. BodyShop Business is dedicated to empowering shop owners with the knowledge they need to run successful businesses. BSB provides not only business management information and market trend analysis but also technical content, breaking news and the latest products for collision repairers. We’re committed

Service Repair Information: An Important Tool

Accessing manufacturers’ proper repair procedures during the preproduction phase or when creating a repair plan is crucial to being efficient and profitable.

Mobile Paint Repairs vs. Body Shop Paint Repairs

Body shops look at mobile painters as the enemy, stealing precious work away from them. But realizing the benefits these painters offer could change their perspectives.

We’re Talking Dollars, Not Hours: Labor Hours

Labor hours or units are like Vegas gambling chips: They’re easier to throw away than actual dollars. Retraining our brains to think of these hours as dollars, though, will lead to greater profitability

Collision Repair Salary vs. Commission

Each compensation method has its pros and cons. Ultimately, it comes
down to choosing the one that will compensate each individual technician according to his or her ability.