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Indiana Body Shops File Suit Against 12 Insurers

Legal action aligned with suits filed by Mississippi and Florida aimed at stopping tortious interference by insurers.

How Do I Get An Insurer to Pay My Posted Labor Rate?

State Farm does not want to pay my labor rate of $48 per hour because it says our market rate is $45. What is the best angle to take to get the difference without burning any bridges with them?

How Do You Determine Whether an Insurer or Shop Is Responsible for Fraud?

I recently conducted a post-repair inspection and found a quarter panel was repaired and not replaced, contrary to the “replace rear quarter” line on the estimate, by a GEICO shop. Did GEICO steal from the customer or did the shop?

How Do I Get an Insurer to Pay for Storage and Tow?

We have a car that is a total loss, but Mercury Insurance does not want to pay for the storage charges and the tow and is saying that we need to address this with the vehicle owner. What can I do?

Can Insurers in California Offer Discounts on Deductibles?

Can Ameriprise Auto & Home Insurance doing business in California offer a $100 discount off an insured’s deductible for using one of their DRP shops? Isn’t that steering?

What Is My Liability When Using Aftermarket Parts Per the Insurer?

An insurer has written many non-OEM parts for a third-party’s vehicle in my shop. I believe these parts could void the manufacturer warranty. Are there regulations in Ohio to address this?

Collision Repairers Discuss Insurer-Mandated Parts Programs at CIC

Heated discussion at SEMA Show centered on repairers’ desire for choice in the market versus a forced solution.

Indiana Auto Body Association Organizes Petition Against Insurer-Mandated Parts Programs

Association says these programs will “change our well-established business relationships, place vehicle owners in jeopardy and interfere with the free market system.”

Montana Collision Repairers Support SCRS Position on Insurer Mandates

“We do not believe these programs enhance the interest of the consumer or the small business serving them,” statement reads.

Iowa Collision Repair Association Backs SCRS Position on Insurer Mandates

SCRS affiliate association fully supports and endorses SCRS’ belief that these mandates are a disruptive intrusion into the business of collision repair.