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Figuring Out Financials

This Month’s Ailing Shops … Shop No. 1 Annual Sales Volume: $449,000 Units Completed: 357 Average Repair: $1,257.70 Organization: Sole Proprietorship Employees: 7 Owner: Steve Accounting Duties: Steve’s wife, Cheryl Shop No. 2: Annual Sales Volume: $2.4 million Units Completed: 1,369 Average Repair: $1,753.10 Organization: Sub Chapter S Corporation Employees: 17 Owner: Mark Accounting Duties:

In Better Hands…Without Allstate

Our 18-year relationship with Allstate as a PRO shop ended after their demands became unrealistic. Could we survive, considering Allstate was 30 percent of our business? You bet.

Which Is Better: Flat-Rate or Salary

David Rowe, Shop Manager Johnson Ford, Inc. Kingston, N.Y. We chose the flat-rate pay system because it has a built-in incentive program for technicians. It seems to work the best. We’ve tried a “team pay” plan. The idea was to get the cars in and out more quickly. We’d put three or four technicians on

When the Paint Hits the Fan

What are the common paint-shop screw ups? What mistakes are consistently causing paint failures – and costing you cash? Hint: It’s not all your painter’s fault.

Shedding Profits

Fatten up gross sales by $20,000 a year and add mass to your techs’ paychecks too – all by focusing on and charging for what you do best: collision repair

You’re In Better Hands Without Allstate

Our 18-year relationship with Allstate as a PRO shop ended after their demands became unrealistic. Could we survive, considering Allstate was 30 percent of our business?

The Incredible Shrinking Industry

After a buying spree in the late ’90s and a struggle to integrate acquired shops into a “corporate” culture, consolidators are getting back on track and preparing to grow again. But this isn’t a death sentence for all independents.

Let Your People Grow

When properly motivated and directed, employees drive the processes that result in quality, innovation, efficiency and customer satisfaction … a.k.a. your shop’s success.

May the (Work) Force Be with You

The collision industry’s workforce is dwindling at an alarming rate, and journeymen are just about as hard to come by as Jedi Masters. To combat this shortage and to stay competitive in the years to come, take a cue from the Jedi Code: Pair an apprentice with a mentor.