SCRS Issues Position Statement on Insurer Mandates
Organization believes insurers’ influence over parts supply chain “falls outside of the scope of the insurance business.”
SCRS Says Insurer-Mandated Parts Programs Still Failing to Show Benefits to Collision Repairers
Association wonders if platforms will have enough benefits to one day grow organically without insurer influence over end user.
Thumbs Down to Insurers’ ‘Rule of Thumb’
Shops may find themselves in trouble if they allow insurers to use the “rule of thumb” method to reimburse for paint materials – because selling goods at a price below the acquisition cost is typically illegal.
Why Are the Discounts an Insurer Receives from a DRP Shop Not Shared with the Policyholder?
Most insurance companies consider the first dollars spent on a claim that’s paid to be the deductible. For example, in a claim with a $500 deductible, the customer would be required to pay the first $500, then anything above that would be covered in the insurance contract. In the event of a car being repaired under a direct repair contract where discounts are given, why are those discounts not shared with the policyholder?
How Do I Help My Customer When the Insurer Refuses to Pay?
I represent a high-end paint and body shop in Orlando, Fla. We’re having major issues with State Farm on a hail damage claim. Despite the fact that the insured has photos to prove the damage, plus hail reports indicating that there was a severe storm in the exact area where his vehicle was, State Farm is trying every tactic to keep from paying the claim. I need some advice as the repairer given my commitment to the customer, who is fully covered with comprehensive insurance.
Challenging Insurers’ Labor Rate Surveys
When an insurance adjuster states, “We only pay $XX per hour based on your area,” are they legally required to produce their market survey to support such a claim to their supposed fact?
Is It Illegal for Insurers to Cap Paint and Materials in Ohio?
Answered by Erica Eversman, attorney and consumer advocate, Vehicle Information Services, Inc.
Can Insurers Take Betterment Off a Remanufactured Component Installed After a Collision?
Asked by Joe Frohlich, Radical Motorsports, Ramsey, N.J.
Insurers Say Aftermarket Parts, Labor Rates, Steering Are Top Issues in 2012
The Property Casualty Insurers Association of America (PCI) says the major auto body repair and glass issues for 2012 will involve aftermarket parts, labor rates, steering and estimating systems.
Part Distributor and Insurer Elected to CAPA’s Board of Directors
The Certified Automotive Parts Association (CAPA) announced the election of John Palumbo of PartsChannel, Inc. and Bill Brower of Liberty Mutual Insurance to its Board of Directors. Palumbo is a widely recognized leader in the collision repair industry, CAPA says. Palumbo’s 15 years of experience began in 1996 as chief financial officer at Keystone. His