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32 Steps to Painless, Profitable Plastic Repair

Many repairers pass on plastic repair and instead, opt to replace, sending an easily repairable part to the landfill. Why?

No Fear: Developing New Business by Asking

Learn the right way to ask for business, and you’ll not only lessen your chances of being shot down, but you’ll increase shop profits, too.

Fiasco-Free Quarter-Panel Replacement

I was 17 and knew all there was to know … at least that’s what I thought until my first quarter-panel replacement. I learned from that disaster, and you can, too – by following these 19 steps.

Inside Your Body Shop Spraybooth

Stumped by what’s going on inside your spraybooth? Can’t figure out why your paint work isn’t premo? You’re not alone. Check out this reader Q&A, and you just might find the answers you need.

Stick With It

Repairers across the country are utilizing adhesive bonding technology for panel replacement. If you’re ready to give it a try, these step-by-step instructions will show you how.

Don’t You Be the Judge

What do you do when an insurer only wants to pay half of what it actually costs to repair a vehicle? Charge for all the necessary procedures, educate your customer and take the insurer to small claims court.

The Case of the Disappearing Tech

The talk about the lack of the human resources in this industry.

There’s a Right Way … and There’s a Wrong Way

Paint-shop best practices.

Putting the Squeeze on Repairs

I’ve been the not-so-proud owner of four spot welders because I’m cheap. Though I wanted all the benefits of a top-quality welder, I didn’t want to pay for top quality. Learn from my mistakes … please.