PartsTrader Announces Updates to Program - BodyShop Business

PartsTrader Announces Updates to Program

New function allows repairers and suppliers to provide performance feedback.

PartsTrader LLC has announced that it has released a significant upgrade to its application. This latest release includes a new feedback function that allows repairers and suppliers to provide feedback on the performance of their trading partners.

In meeting with PartsTrader users across the initial five markets, repair facilities and parts suppliers consistently requested the capability to provide measurable feedback within the product.

"In order for us to build and maintain a program that is beneficial to repairers and suppliers, it was critical for us to deliver the ability to provide real-time feedback on performance," said Dale Sailer, PartsTrader’s vice president of business development. "So many companies lose customers each year without any idea why they lost the business, or didn’t gain the new customer that they hoped to work with."

Within the ordering functionality of the PartsTrader application, each party will – on randomly-selected transactions – provide quantitative feedback on how well the other party performed. Users may also provide proactive feedback on a business partner, if desired. In a future release of PartsTrader, this feedback will be used to present a star-based rating on each repairer and supplier. These ratings will provide repairers with a tool to evaluate new suppliers, and for suppliers to determine their interest in submitting parts quotes to unknown repairers.

"For years, we have heard the industry asking for a way to objectively evaluate business performance throughout the parts supply chain," said Rob Cooper, CEO of PartsTrader. "This new feature is the first step in PartsTrader’s users being able to make informed decisions as they consider building new business relationships for buying or selling repair parts."

Additional improvements within this release include the ability of the repairer to cancel parts placed on a fax order within the system and user-recommended improvements to both the quoting and part selection screens.

More information:


You May Also Like

USDOT Launches Roadway Safety Call to Action

The Call to Action campaign asks stakeholders to commit to specific actions in 2023 to reduce serious injuries and deaths on our roadways, which have reached crisis levels.

U.S. Transportation Secretary Pete Buttigieg has launched the U.S. Department of Transportation's (DOT) National Roadway Safety Strategy Call to Action campaign, asking stakeholders to commit to specific actions in 2023 to reduce serious injuries and deaths on our roadways, which have reached crisis levels. The department has also shared 49 voluntary commitments to action from early adopters, including health and safety advocates, the private sector, municipal and law enforcement organizations, and more. 

SEMA Sponsors ZEV Conversion Rebate Bill in California

Senate Bill 301 would create a financial rebate program for converting gas and diesel-powered motor vehicles into zero-emissions-vehicles.

Top 5 Stories of the Week

A recap of the top five stories on during the week of Jan. 30.

Consolidator Report

Consolidation news from the week of Jan. 30.

Association News

The latest association news on

Other Posts

NGK/NTK, Autel Create Diagnostic Webinar Series

NGK Spark Plugs (U.S.A.), Inc., and Autel U.S. have again joined forces to create diagnostic webinar sessions.

CARSTAR Ranked First Again in Collision by Entrepreneur

CARSTAR has been ranked number one in the collision repair category among the top franchises in Entrepreneur magazine’s 2023 Franchise 500.

Classic Collision Announces Executive Promotions

Classic Collision has announced the promotion of Alexander Brinkman and Cody Johnson to vice president of mergers and acquisitions.

CIECA Announces 2023 Board of Trustees Officers

The Collision Industry Electronic Commerce Association announced that its board of trustees has elected new officers for 2023.