PartsTrader Rolls Out Across U.S. - BodyShop Business

PartsTrader Rolls Out Across U.S.

Parts procurement platform now active for collision repairers and parts suppliers in continental states, District of Columbia.

PartsTrader has completed the national deployment of its parts procurement platform, which began in August 2013. As of April 17, 2014, collision repairers and parts suppliers are active on the system in all 48 continental states and the District of Columbia.

Throughout the initial pilot and subsequent rollout stage of the program, full adoption and use of the system has continued to grow each month, according to PartsTrader. There are currently more than 7,500 repairers and 8,500 suppliers active on the system, and of the active suppliers, more than 75 percent are OEM dealers.

"A dedicated field presence in each new market by knowledgeable PartsTrader staff has been a big help in assisting our customers adapt to a new parts purchasing process," said Dale Sailer, PartsTrader’s vice president of business development. "Our field staff has focused most of their effort on training users and listening – bringing suggestions for new functionality and integration back to the product team that have increased our value to users with each new release."

Since launching its initial pilot product 25 months ago, PartsTrader says it has processed more than 750,000 quote requests, with an average response time from suppliers of less than 15 minutes. These quote requests have generated more than 1,000,000 confirmed parts orders.

PartsTrader has provided the following overview of its program:

  • Repairers choose which OEM dealers they invite to quote.
  • Repairers choose who to order from after considering quality, service, delivery time, part types, the reputation of the suppliers and price.
  • Repairers choose when to order (the need may be so urgent that there is not enough time to seek competitive quotes).
  • All suppliers are given the same equal opportunity to compete for a repairer’s business.
  • Insurers do not have access to a repairer’s buy prices, other than for recycled parts, as they do today.

"Our core application is now very different from when we started over two years ago," said Rob Cooper, PartsTrader CEO. "We are committed to giving repairers and suppliers a product of choice by continuing to adapt it to their changing needs. Earlier this year, we introduced the industry’s first system for tracking two-way repairer and supplier performance feedback. For example, repairers now have the ability to rate suppliers based on service and quality of the parts delivered. This ensures that each party can make a fully informed business decision before placing or responding to an order. Most recently, we’ve enhanced vehicle mapping capabilities and improved integration with the estimating systems, and have many more exciting features on the near-term horizon."

PartsTrader says it is available to all repairers and suppliers across the country, regardless of any DRP affiliation.

Repairers interested in using PartsTrader can register on the PartsTrader website and be up-and-running in the same business day, if desired. Suppliers who are interested in reaching parts buyers through the PartsTrader marketplace must be nominated by a participating collision repairer within the application. Once nominated, these suppliers can be up-and-running on a same-day basis as well.

"We’re excited about transitioning into the next phase of service for our current and future customers," said Sailer. "One of the things we’ve been pleased to see is the growing number of repairers who have achieved process improvements and are now using our system for all their parts procurement needs, not just those related to a specific insurance company."

More information:


You May Also Like

NORTHEAST 2024 Attendee Badge Registration Now Open

Individuals can now start registering for the NORTHEAST Automotive Services Show to be held March 15-17, 2024 at the Meadowlands Exposition Center.

The Alliance of Automotive Service Providers of New Jersey (AASP/NJ) announced that individuals can now start registering for the association's flagship event, the NORTHEAST Automotive Services Show, which returns March 15-17, 2024 to the Meadowlands Exposition Center in Secaucus, N.J.

Recognized as the largest and fastest growing show of its kind, NORTHEAST has supplied automotive professionals with an unmatched experience for 47 years. The show consistently offers the latest, most advanced equipment and a premium educational slate with some of the industry’s most knowledgeable minds providing guidance on current industry trends and offering advice on how to combat the latest challenges. 

ProColor Collision Adds Two New Locations in Houston

ProColor Collision announced that two new ProColor Collision locations in Houston are the latest to join ProColor Collision’s growing family of collision repair facilities in the U.S.  

Classic Collision Opens Second Location in Vancouver

Classic Collision St. John is located in an up-and-coming industrial development section of Clark County and one mile north of Classic’s Vancouver location.

Consolidator Report

Consolidation news from the week of Nov. 27.

Association News

The latest association news appearing on

Other Posts

Top 5 Stories of the Week

A recap of the top five stories on during the week of Nov. 27.

GUNIWHEEL Donates $20K to Operative Talent

Operative Talent is a car rebuild fundraising initiative with the goal of addressing the collision industry’s aging workforce.

ASE Offers Webinar on Pre-Paint Operating Procedures

The free webinar, “Pre-Paint Operating Procedures for Increased Productivity”, will be held on Tuesday, Dec. 5 at 4 p.m. EST.

Repairify, Autel Announce New Initiatives for 2024

In Q1 2024, Autel and Repairify will continue to enhance the value of their combined services for their users through various planned releases.