PDR Techs Question Farmers' Change in DRP Policy - BodyShop Business

PDR Techs Question Farmers’ Change in DRP Policy

In what will most likely sound like a familiar story to collision repairers, members of the National Alliance of Paintless Dent Repair Technicians (NAPDRT) are accusing Farmers Insurance Group of limiting consumer and collision repair facility choice by now directing its DRP shops to sublet PDR jobs exclusively to two national PDR firms, PARS and Dent Wizard.
 
NAPDRT found out about Farmers change in policy after obtaining a letter from Farmers to its Circle of Dependability (COD) direct repair shops. The letter named “national COD vendors PARS and Dent Wizard as the primary contact for customers in scheduling PDR, even if conventional repairs are determined to be the customer’s best option." The letter went on to say, "In the event conventional repairs are necessary, PARS and Dent Wizard will sublet those repairs to a COD facility when one is available in the market area and the customer agrees COD is still their best choice.”
 
“The direction of all ‘catastrophe and storm-related losses’ to PARS and Dent Wizard as the primary contact for customers in scheduling PDR and conventional repairs places limitations on the consumer and the collision repair facilities and impedes the relationship between consumers and collision repair shops and independent PDR vendors,” said Tommy Clayton, president of NAPDRT.
 
NAPDRT says it’s encouraging Farmers Insurance Group to contact the association to discuss this program and that it will continue to monitor the issue.


More information:
 
National Association of Paintless Dent Repair Technicians

You May Also Like

Cruise Postpones Release of Driverless Taxi Service

Cruise, a GM subsidiary, recently announced that it will miss its goal of launching a large-scale self-driving taxi service in 2019.

Cruise, a GM subsidiary, recently announced that it will miss its goal of launching a large-scale self-driving taxi service in 2019. Cruise CEO Dan Ammann said the company plans to dramatically increase the number of its autonomous test vehicles on the road in San Francisco, but will not be offering rides to regular people this year, according to an article from The Verge.

Cutting Edge Automotive Solutions Partners with Andretti Rallycross

Andretti Rallycross announced that Cutting Edge Automotive Solutions will serve as technical partner on Cabot Bigham’s No. 02 OINK Clothing Beetle for the remainder of the 2019 Americas Rallycross season, showcasing their SP Tools USA brand.

Ford, Volkswagen Expand Collaboration to Include Autonomous, Electric Vehicles

Ford Motor Company and Volkswagen AG announced they are expanding their global alliance to include electric vehicles – and will collaborate with Argo AI to introduce autonomous vehicle technology in the U.S. and Europe.

CCAR Updates Website with More OSHA Alliance Resources

CCAR (Coordinating Committee For Automotive Repair) has announced the addition of new Occupational Safety and Health Administration (OSHA) Alliance content on its main website, www.ccar-greenlink.org.

CARSTAR McLaren Lake Forest and CARSTAR McLaren Irvine Open in California

Owned by husband-and-wife team James and Mary Davis, CARSTAR McLaren Lake Forest and CARSTAR McLaren Irvine are a family business.

Other Posts

CIECA to Offer Webinar on What Businesses Need to Know to Implement CIECA Standards

CIECA will hold its next CIECAst webinar, “Implementing CIECA Standards: Implementation Guide and Appendix C – BMS, Code Lists and Shema Components,” on Tuesday, Dec. 11, 2018 at 11 a.m. CST.

CARSTAR Urges Customers to Stay Winter Ready

Cold weather can create some of the harshest driving conditions of the year. The months between October and February top the list for accidents, vehicle damage and injuries.

CIECA Adds Broadly as Corporate Member

The Collision Industry Electronic Commerce Association (CIECA) announced that Broadly has joined CIECA as a corporate member.

NABR Launches BillableGenie Online Searchable Database of Insurer-Paid Not-Included Procedures

National AutoBody Research (NABR) has announced the launch of its BillableGenie online service, an independent, centralized source of actual data on insurer paid not-included procedures and operations, labor rates, labor rate concessions and other manually entered estimate line items.