A new monthly podcast offering auto body shop owners and managers a discussion of current industry topics is now online from Scene Genesis. Called “Topics in 10,” the 10-minute podcast features experts discussing current facts and information. Participants can listen to the podcast at any time at www.sceneexchange.com.
In November, Scene Genesis introduced SceneExchange, a Web-based marketplace that lets customers choose participating body shops for repairs. More than 3,000 auto body shops nationally have signed up. During the product’s pilot in the Carolinas, shops cited that customers were better informed about the repair process and more engaged, leading to higher satisfaction rates, Scene Genesis says.
For more information, visit www.scenegenesis.com.