Podium, a company that helps businesses interact with customers through online reviews and customer feedback, recently conducted a free webinar specifically tailored to collision repair facilities to show why online reviews matter to them and how to effectively manage their online presence.
In the webinar, Podium outlined:
- Why online reviews matter to body shops
- How online reviews increase word of mouth
- Tips for determining which review sites are best for your shop
- Best practices for collecting more new reviews
In this webinar, you’ll get answers to questions such as:
- Is it true that I cannot get a negative review removed from Yelp?
- What is the best way to ask for a review?
- Do I have to have a Google, Facebook or Yelp account to refer people to?
- Do you recommend providing an incentive to the customer for leaving a review?
This webinar is available on-demand so you can view it immediately for FREE. Click here to access the webinar.
