Point CounterPoint – Should an Insurer Pay for Both Tint and Blend? - BodyShop Business

Point CounterPoint – Should an Insurer Pay for Both Tint and Blend?

Bob Cicconi, Shop Manager
Cicconi Auto Body
Lester, Pa.


First, the fact that color variance decks are available indicates that the colors of many vehicles in the field drift from the factory standards. I sold autobody/refinishing supplies for 20 years and worked with paint manufacturers to develop blendable matches for numerous colors. It was necessary to tint the color, spray it out, compare it to the vehicle and repeat the process as necessary until a blendable match was obtained. Painters must use the same procedures to ensure a blendable match.

Second, even if a particular color has several variants, each one must still be mixed, sprayed on a test panel and compared to the vehicle being repaired to determine which variant is the closest match. ADP’s database only includes the initial test/tint cycle in its refinish setup time, and Mitchell doesn’t include tinting or spraying test panels in its times at all.

It’s therefore necessary to include time to tint a color in addition to blending adjacent panels for proper color match. Even basic colors (such as blacks or whites) have subtle casts to them and require careful mixing, tinting and blending to avoid stark contrasts. Tinted basecoats and tri-stage colors (pearls and tinted clears) make the preparation of let-down panels, tinting and blending a necessity in almost every refinish situation.

It’s perfectly legitimate to include both tinting and blending procedures when necessary.

Bob MacCargar, Owner
C&G Paint, Body & RV
Swansboro, N.C.


I have to wonder what’s on the minds of those who would think that an insurance company should pay for BOTH tint and blend on the same estimate.

First, there are so very few left in this trade who would even know how to tint if necessary. While I know there must be some technicians with the talent, it’s truly a “dying” art.

With the available color variance decks from the better paint companies, I haven’t seen a color that wasn’t a blendable match in many years. I’ve been painting (on and off) for 40 years and consider myself pretty darn sharp when it comes to getting the needed operations to complete a proper repair.

Asking for an operation that clearly isn’t going to be performed just helps us, as an industry, lose our credibility.

I hope that body shop managers and owners have the good sense to concentrate on getting paid for the truly necessary procedures and not for an operation (in this case, a combination of two operations that becomes sort of redundant) that not one in 100 painters is going to

Comments? Fax them to (330-670-0874) or e-mail them to BSB editor Jason Stahl at [email protected].

You May Also Like

Deadline for Busch Memorial Scholarships Approaching

Two scholarships will be awarded to students pursuing a collision career.

The ASE Education Foundation announced that the deadline to apply for the Michael Busch Memorial Scholarships is March 31. Presented by the foundation, two scholarships will be awarded for the 2024-25 academic year to students pursuing a career in the collision industry.

Qualified applicants should be graduating high school seniors or have graduated from high school or received a GED certificate. In addition, applicants should be enrolled or planning to enroll as a full-time student in a two- or four-year college or university or in an ASE-accredited post-secondary collision repair program.

Body Bangin’: Stand Out in a Consolidator’s Market with John Shoemaker

Micki Woods interviews John Shoemaker of BASF on how to be “elite” in a consolidator’s market.

Body Bangin’: Can Loaner Vehicles Be Another Revenue Stream?

Micki Woods interviews Laura Tierney of ShopLoaner.com on turning loaner vehicles into a new profit center for your shop.

Protect Your Shop from Cyber Crimes with Mark Riddell

Micki Woods interviews Mark Riddell of m3 Networks Limited on what auto body shops can do to protect themselves from a cyber attack.

Body Bangin’: The Disengagement Epidemic with Kevin Wolfe

Micki Woods interviews Leaders Way Owner Kevin Wolfe on why 73% of work professionals are disengaged today and what we can do about it.

Other Posts

Body Bangin’: I Thought We Were Doing It Right with Josh Piccione

Micki Woods interviews Josh Piccione on repairing vehicles correctly — according to manufacturer guidelines.

Body Bangin’: Be a Star Not a Hamster with Robert Snook

Micki Woods interviews popular keynote speaker Robert Snook on how to differentiate and grow your business.

Body Bangin’: Know Me, Know My Car with Mike Anderson

Micki Woods interviews Mike Anderson on the importance of building an emotional connection with your customers.

Body Bangin’: Fighting for Consumer Safety with Burl Richards

Micki Woods interviews Burl Richards on his personal mission to fight for consumers’ rights and safety.