PPG has announced that registration is now open for the Fall MVP Business Solutions Conference at the Omni Amelia Island Plantation Resort Sept. 8-10 in Amelia Island, Fla.
Expert speakers from both outside and inside the collision repair industry will discuss a mix of topics, and there will be numerous networking opportunities with other collision repair professionals.
“The pace of dynamic change in the collision repair industry is increasing at a light-speed rate, and we know that our customers’ needs and requirements are growing at a similar pace,” says Jim Berkey, director of MVP Business Solutions for PPG. “The business acumen, the vehicle technology, production processes and leadership knowledge all are playing an elevated role in performance, which makes it imperative that we develop and deliver the educational elements that assist our customers drive to out-perform competition and be best-in-class in their marketplace."
The conference schedule is highlighted by prominent keynote speakers Scott Deming, David Horsager and Michael Hoffman.
In his keynote address titled “Perceptual Reality,” Deming, a customer service and emotional brand building guru, will challenge the audience to know what their customers or clients are thinking: how they perceive your company and your service and using their perception as reality, not yours. He will also discuss the impact of using outside vendors or suppliers to serve your customers and how to keep them tightly within your brand strategy, brand integrity and service commitment.
Horsager is an author, entrepreneur, professor, and award-winning keynote speaker who researches and speaks on the bottom-line impact of trust. His presentation discusses why trust has the ability to accelerate or destroy any business, organization or relationship. With greater trust comes greater innovation, stronger brands, increased retention of good people, higher morale, multiplied productivity, better results and a bigger bottom line when you gain the “Trust Edge.”
“Igniting Performance in the Tornado of Business” is the closing keynote headline, and Hoffman’s real-world approach will deliver concepts and topics such as “Sales Secrets of the One Percenters,” "Anything You Do Is Everything You Do” and “Coaching within the Tornado: Ignition for Leadership.”
Start your conference experience with a day of golf by joining the MVP Randy Dewing Memorial Golf Tournament at Long Point Golf Club followed by a welcome reception.
Some of the breakout sessions include:
• Business Growth Made Simple
• Kick Your Team into the Next Gear
• Family Business Succession Planning
• The First 5 Minutes
• Management Succession Planning
• No More Excuses
• Paint Shop Throughput
• The Paint & Material Game
• The New Administrative Paradigm
The conference is open to owners and managers of collision centers using PPG Refinish products. MVP conferences are biannual events and key components of PPG’s ongoing commitment to provide advanced business thinking and innovative solutions to its MVP customers.
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