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On Aug. 18, the Society of Collision Repair Specialists (SCRS) hosted close to 30 individuals at the first of three eight-hour, intensive training seminars targeted at different markets across the United States.
The event was held in Atlanta, Ga., and co-hosted by the Georgia Collision Industry Association (GCIA). Steven J. Feltovich of Sherwin-Williams Automotive Finishes instructed. The event was co-sponsored by Mitchell International, Hertz and Alldata Collision Connect.
The program, “Improving Workshop Efficiency,” gave participants a focused understanding of the history of lean production and the process of continual improvement within collision repair facilities.
The course covered running the shop more efficiently and effectively, raising the output quality while lowering operating costs, capturing more market share through continuous improvement, maximizing production and profit opportunities, and developing systems and processes for assuring greater customer loyalty.
In addition to the course content, attendees of the class will receive 15 credits toward their Automotive Management Institute (AMI) accreditation.
"Bringing educational opportunities to the industry is a high priority to the association," said SCRS Executive Director Aaron Schulenburg. "Hosting these events provides a forum for SCRS to really help facilitate continual improvement for our members and allows us to deliver solutions that so many repairers are searching for.”
"It was a pleasure to co-host this event with SCRS," said Howard Batchelor, executive director for the GCIA. "If collision shops are going to stay competitive and advance their businesses in this increasingly changing market, they have to adopt business strategies that ensure their productivity and efficiency. That is exactly what this class teaches you, and exactly the type of material the GCIA wants to be bringing to our membership as well.”
The SCRS has scheduled two more "Improving Workshop Efficiency" classes slated for Sept. 22 in Seattle, Wash., and Sept. 24 in Torrance, Calif. A third class is slated for Philadelphia, Pa., near the end of the year.
In addition, the SCRS says it will also introduce another seminar series, "Profiting From Control," in October.