The Society of Collision Repair Specialists (SCRS) has
cited three recent examples that prove the Database Enhancement Gateway (DEG)
is benefiting the collision repair industry and should be utilized by more repairers.
Founded in 2008, the DEG was established to provide
collision estimating system end-users with a standardized process to provide
feedback to the information providers in an effort to promote collision
estimating data accuracy. It was founded and is currently managed and funded by the three national associations in the collision repair
industry: SCRS, the Automotive Service Association and the Alliance of
Automotive Service Providers.
During the week of June 6-10, roughly 500 repairers
visited the DEG website, with more than 350 of those visitors being first-time
users.
Here are some examples of the inquiries made and their
resolutions:
• 3457 – Submitted to CCC on Friday 6/3, resolved on
Tuesday 6/7.
• Issue: No time was in the database for apron extension.
• Resolution: Added 2.3 body and .4 refinish. From 0.0 to
2.3.
• 3367 – Submitted to Audatex on Wednesday 5/11, resolved
on Thursday 6/2.
• Issue: Insurance wrote estimate for partial replacement
of quarter at 5.7 hours.
• Resolutions: Audatex updated database to show partial
panel obsolete, now shows 16.8 hours of labor.
• 3447 – Submitted to CCC on Tuesday 6/7, resolved on
Thursday 6/9.
• Issue: No time in database for rear cross member.
• Resolution: CCC added 3.0 body and .5 refinish plus other
related additional labor.
"This message needs to get in front of every repair
facility," said Aaron Schulenburg, executive director of SCRS. "There
are resources and tools available to the industry, often in part due to work
from associations representing collision repairers. For any repairer who’s
looking for things to improve, this is the opportunity to be a part of that
solution."
More information:
