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New ‘Who Pays for What?’ Survey Finds More Shops Billing and Being Paid for Total Loss Processing

The survey conducted this past fall found that 59 percent of the more than 500 auto body shops responding to the question reported regularly being paid an administrative fee for processing total losses.

New ‘Who Pays for What?’ Survey Finds More Shops Billing to Set Up and Perform Destructive Test Welds

The survey indicates that more than one in four shops – 27 percent – reported being paid to set up and perform destructive test welds “always” or “most of the time” by the eight largest national insurers.

Third ‘Who Pays for What?’ Survey Now Open

The latest survey asks shops about billing practices related to aluminum repair, shop materials, and shop services and fees.

“Who Pays for What?” Survey on Billing for Masking When Priming

The survey highlights an upward trend in the percentage of shops across the U.S. regularly being paid by the eight largest national insurers to mask as necessary for priming.

New “Who Pays for What?” Survey Focuses on Seat Belt Inspections

 “Who Pays for What?” survey finds half of shops have not billed for seat belt inspections called for by automakers.

SCRS Honors ‘Who Pays for What?’ Duo, Collision Industry Foundation President at Awards Luncheon

The Society of Collision Repair Specialists (SCRS) honored Mike Anderson and John Yoswick for the “Who Pays for What?” surveys and Bill Shaw for his contributions to the Collision Industry Foundation (CIF) during an April 11 awards luncheon in Westminster, Colo.

More Auto Body Shops Using Materials Invoicing Systems: ‘Who Pays for What?’ Survey

Although the majority of shops are still using a simple calculation of dollars-per-refinish-hour to bill for refinish materials on estimates, the first “Who Pays for What?” survey of 2018 found that the percentage of shops using materials invoicing systems to calculate these charges has increased.

More Auto Body Shops Getting Paid to Research OEM Repair Procedures, ‘Who Pays for What?’ Survey Finds

In the fall 2017 survey, 11 percent of shops said the eight largest auto insurers are paying them an administrative fee “always” or “most of the time” for researching OEM procedures.

‘Who Pays for What?’ Survey Finds Insurers Will Pay for Cooling-System Test and Purge

Mike Anderson’s “Who Pays for What?” survey finds that many body shops aren’t charging to pressure-test and purge cooling systems, even though insurers are willing to pay for it.

Mike Anderson discussed negotiation tactics at NORTHEAST 2017
‘Who Pays for What?’ Survey: More Shops Getting Paid for Not-Included Body Labor Operations

More shops now are being paid “always” or “most of the time” for nearly two dozen not-included body labor operations compared to a year earlier, according to the latest findings from the “Who Pays for What?” quarterly survey.