Learning to Play Nice: Insurers Adress Five Repairer Complaints
Though this isn’t, by any means, an exhaustive list of complaints repairers have about insurers, these five complaints are the ones we hear most frequently.
What Kind of Repairs Do You Want to Do?
The only way to achieve consistent, quality repairs is to establish clearly defined goals and communicate them to your staff
Meet the BodyShop Business 2019 Executives of the Year
This year’s Single-Shop award winner is Keith Hazen of Collision Repair Center, and the Multi-Shop winner is Ron Perretta of Professionals Auto Body.
Industry Veterans Start New Advertising/Marketing Firm for Body Shops
Longtime collision industry professionals Tony Lombardozzi and Peter Abdelmaseh aim to help shops operate an insurance contract-free business.
AASP-MA and CCRE to Host Educational Seminar Series
“Three Days to Transform Your Body Shop” series will cover assignment of proceeds, job costing and repair authorization vs. repair contracts.
AASP-MA to Offer Parts Procurement ‘Straight Talk’ at Statewide Meeting
Sept. 12 meeting will offer updates, reactions to parts bidding issue from SCRS’s Aaron Schulenburg, CCRE’s Tony Lombardozzi and others.
CCRE Legal Seminar Featured High-Profile Attorneys
Legal eagles discussed cases on tortious interference, diminished value and other issues collision repair facilities are commonly confronted with.
CCRE Calls “Taking Back Control of Your Business” Seminar a Success
The Coalition for Collision Repair Excellence (CCRE) debuted its Level 2 Seminar Series, "Taking Back Control of Your Business (From Third-Party Entities)," in Cleveland, Ohio April 8-9. CCRE states that this second-level training program was delivered to a "packed classroom of energetic, eager-to- learn attendees." "The mood of the class was positive and upbeat since
READER’S CHOICE: Dealing with Inexperienced Estimators
“Is the trend of young, ill-prepared insurance estimators here to stay? How will this affect sales when estimates are so poorly written and biased more than ever in favor of insurers?” – Thomas Graddy, owner, Graddy’s Body Shop, Earlington, Ky.
Let’s Be Real, Folks
I would sure love to see an empty stadium at the Cleveland Browns’ home opener next season as a protest against outrageous NFL ticket prices. Maybe then my son and I could afford to go to a game. But are fans ever going to band together and make such a collective statement? No. Cleveland will