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Vehicle Drive Cycles: Are We Failing Our Customers?

Why test drives (or drive cycles) matter.

Maaco Rockwall Wins Customer Focus Award

Maaco Rockwall of Rockwall, Texas recently received the Excellence in Customer Focus award from the Rockwall Area Chamber of Commerce.

Auto Pros Visit Curt’s Service Inc.

In this episode of Auto Pros On The Road, Joe Keene and Jacqui Van Ham visit Curt’s Service Inc. in Oak Park, Mich.

CCC Appoints New Chief Commercial and Customer Success Officer

As chief commercial and customer success officer, Michael Silva will be responsible for delivering innovative outcomes for CCC’s customers across the P&C insurance economy.

Local Search 101 for Auto Service Businesses

Local search is the lifeblood of any business in today’s world. The same is true for local auto service businesses. Finding new customers and encouraging repeat visits from existing customers often relies on your business’s online presence and how you show up digitally. Join us in this free webinar as we bust local SEO myths

Are You Educating Your Customers on ADAS?

If I owned a collision repair facility and spent all that money on equipment and training, I would go out of my way to tell consumers why my shop was the best choice in the area to restore their vehicles’ safety systems to proper working order.

Crash Champions, Service King Announce Strategic Transaction

Crash Champions to become a leading national collision repair service provider and one of the fastest-growing operators with over 550 locations across 35 states.

Service King Now Providing Collision Repairs in Chicago

Chicago’s newest Service King marks the 35th facility in Illinois, with more than 300 locations systemwide.

Service King Hosting Summer Road Trip Sweepstakes

MSO will be giving away a $500 gas card every two weeks now through Aug. 22.

Service King Unveils First-Ever LEED-Certified Facility

Located in San Antonio, the new 13,600-square-foot body repair shop features a LEED certification — recognized as the most widely used green building rating system in the world.