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Insurer Relations: Changes in Behavior May Create a Rough Ride

Unless you’ve been living under a rock over the past two years, you’ve no doubt experienced additional pressures by insurers to reduce their claim settlements relative to repairs and what’s being denied. 

Insurer Relations Profile: Freedom to do What You Want?

Many collision repair shop owners started their businesses for the freedom owning a business offers — freedom to be your own boss, freedom to do what you want, how you want, when you want.

CIC’s Insurer-Repairer Relations Committee Tackles Length of Rental Debate

Length of rental (LOR) has long been a controversial subject within the industry. The goal of the panel was to find an answer to the question: Should the industry have a formula for rental management?

CIC’s Insurer-Repairer Relations Committee Offers Preview of Rental Discussion

Attendees of the July 21st meeting in Detroit will be asked a variety of questions during a “Rental Duration Management” presentation.

CIC Insurer-Repairer Relations Committee Discusses Rental Days

Repairers say that formulas used by insurers to determine average number of rentals days often lead to unrealistic expectations.

Play Nice: repairers and insurers can improve their relationships

“All appraisers should intern in a shop for one year,” says one respondent to BodyShop Business’ annual Industry Profile regarding what should be done to enhance relations with appraisers and insurance companies. Other suggestions on how repairers and insurers can improve their relationships include: “All prices should be determined and negotiated on location at the

Insurer-Relations Profile: DRP Arrangements

From DRPs to parts usage to insurers in general, you tell it like it is.

Insurer-Relations Profile

The relationship between insurance companies and collision repair shops has, historically, been much like the relationship between a dog and a fire hydrant. (If you have to ask which role shops play, the moisture in your brain has short-circuited your thinking ability!)

Antitrust in Insurer- Repairer Business Relations

‘Antitrust’ is spoken of frequently in the collision repair industry but is still often
misunderstood. Here’s a clear definition of what it is and how it relates to insurer- repairer business relations.

Insurer-Related Profile: Relationships with Insurers

Some shop owners got mad, some got even and some didn’t even get mad.