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Shops’ Opportunity to Grade Insurers Ends This Week

This is the final week for collision repairers to grade insurers in their state via CRASH Network’s Insurer Report Card.

CRASH Network Asks Repairers to Grade Insurers

CRASH Network has once again announced the launch of its “insurer report card” to allow collision repairers to grade the performance of insurers in their state.

Fighting Insurers: ABAT Takes Action

The Auto Body Association of Texas has come up with a novel way to alert departments of insurance to insurer wrongdoing.

Insurers: How Low Will They Go?

If a shop doesn’t bend to an insurer’s mandates, they will often take the position of: if you’re not with us, then you’re against us.

Estimating: Insurers vs. Repairers

The repairer is the expert, and they should be the ones who determine what damages have occurred as well as the best method for a proper repair.

Smaller and Regional Insurers Get Top Grades from Repairers

Smaller, lesser-known insurers received the highest marks from collision repairers asked to grade the auto insurers’ claims practices in the 2020 CRASH Network “Insurer Report Card.”

Google Reviews: Insurers Are Paying Attention

I have it on good authority that insurers are paying attention to Google Reviews. So how do you increase your star rating?

Playing to Win with Insurers

The phrase, “I’m not paying for that,” haunts repairers as they try to rationalize how on earth they can make a proper repair if the insurer isn’t going to pay for the needed work.

Who Will Be the Insurers of the Future?

Yesterday, your customers were clients of State Farm, GEICO and Allstate, but the customer and insurer of tomorrow may be changing due to automated driving technology and more precise OEM repair procedures.

Is it Legal for Insurers to Settle Losses for My Customers’ Vehicles?

Why doesn’t the DOI enforce the contract between the vehicle owner and the insurer? And how is it legal for insurers and DRP shops to settle losses for my customers’ vehicles?