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Are There Laws to Prevent Insurers from Abandoning Cars at Repair Shops?

What are the laws pertaining to an insurance company leaving a car at a repair shop because they do not want to pay the bill?

When an Accurate Estimate Is Written, How Can Insurers Change It to Benefit Themselves?

When an accurate estimate is written, how can an insurance company change the times, rates, options, etc., to make it conform to their own rules?

Insurer Association Rep Testifies Against OEM Procedure Bill

APCIA’s Joe Woods argued that the bill lacked verbiage that would require shops to document and confirm they were actually following OE procedures.

What are the Roles of the Collision Repairer, Insurer and Customer?

Collision repairers generally take on far too much responsibility in their customer’s repair, including negotiating the cost of repair. So let’s review the various roles and responsibilities in an insurance-related repair.

CARSTAR Helps Franchisees Navigate Road to Success with Insurance Relationships

Over the past month, CARSTAR’s North American insurance sales team has met with top insurance carriers and CARSTAR franchisees to look at the future of the collision repair industry. Here’s what they found.

Property Casualty Insurers Association Praises Sen. Orrin Hatch for Mentioning PARTS Act During Recent Hearing

The PARTS Act, which Hatch reintroduced in April 2017, would specify that it’s not an act of infringement for an alternative parts supplier to sell an aftermarket collision repair part once 2.5 years have elapsed from the date of the design patent.

Property Casualty Insurers Association of America Commends Whitepaper Urging Congress to Pass PARTS Act

The Property Casualty Insurers Association of America (PCI) said it commends the release of a whitepaper asserting that the Promoting Automotive Repair, Trade and Sales (PARTS) Act is necessary to preserve a competitive aftermarket parts marketplace.

Collision Repairers Have Mixed Opinions of Insurers, DRPs

The BodyShop Business 2017 Industry Profile examines insurer-repairer relations, among other topics.

Collision Repair Guide Outlines Mississippi Consumers’ Rights When Dealing with Shops and Insurers

The Consumer’s Guide to Insurance and Auto Body Repair addresses what consumers should expect from their insurance carriers and body shops, how to choose a shop, and the different types of repair costs and warranties.

Insurers at their Worst: What Collision Repairers Can Learn from ‘Ugly’ Court Cases

The recently dismissed RICO case against seven major insurance companies is just one recent example of insurers having to defend themselves in court for their allegedly unscrupulous business practices.