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VIDEO: Educating Your Customer on Their Auto Insurance Policy, Presented by Kia

In this video, BodyShop Business Editor Jason Stahl talks about the importance of educating your customer on their auto insurance coverage.

Redesigned Kia Optima Debuts at New York Auto Show with More ADAS Features

Kia on March 28 unveiled its redesigned Optima at the New York International Auto Show, highlighting the midsize sedan’s expanded offering of standard advanced driver-assistance system (ADAS) features.

VIDEO: Good Telephone Techniques for Your Auto Body Shop, Presented by Kia

In this video, BodyShop Business Editor Jason Stahl talks about how paying extra special attention to how you greet a customer on the phone on the very first contact can set the stage for a good repair experience and a referral.

VIDEO: Focus on the Customer in Your Auto Body Shop, Presented by Kia

In this video, BodyShop Business Editor Jason Stahl talks about the importance of measuring CSI, emphasizing that high CSI scores happen in the mind of the customer, not on or to the vehicle.

VIDEO: OE Parts – There is a Difference, Presented by Kia

In this video, BodyShop Business Editor Jason Stahl talks about the advantages crashrepairinfo.com lists for using OE parts, including fit, finish, design, quality, safety and structural integrity, and resale value.

VIDEO: OE Certification is Not Just a Fad, Presented by Kia

In this video, BodyShop Business Editor Jason Stahl talks about how OE certification is not a fad and how vehicle technology and competition are driving more and more collision repair facilities to consider becoming certified by an automaker.

Kia Canada, Certified Collision Care Announce Strategic Pact

Kia Canada announced that it is entering into a strategic agreement with Certified Collision Care, the Canadian division of Assured Performance Network, to develop, launch and manage its Certified Collision Repair Facility program.

VIDEO: Consumer Collision Rights Awareness, Presented by Kia

BodyShop Business has debuted a new video presented by Kia that features BodyShop Business Editor Jason Stahl discussing hot trends and topics in the collision repair industry.

Kia Partners with Assured Performance to Launch Certification Program for Collision Repairers

Kia Motors America announced that it is entering into a strategic agreement with Assured Performance Network to develop, launch and manage its Recognized Collision Repair Facility program and the Kia Recognized Wholesale Dealer program.

Kia Selects OEC for Collision Parts Ordering and Fulfillment

“The CollisionLink parts ordering and fulfillment system will allow Kia’s dealer network to access competitive pricing on eligible OE parts and expand their market penetration in the United States,” OEC said in a news release.