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ASA Calls on State Farm to Prove Benefit of Pilot Program from Repairer Perspective

Association states that if State Farm is unable to demonstrate benefits of parts program to repairers, the program should not move forward.

ASA Publishes Interview with PartsTrader CEO Online

Questions focus on supplier selection, parts ordering process and data privacy.

Web Presence Management: Understanding Facebook Timeline

Expert tips for setting up your shop’s Facebook Timeline fan page.

Collision Repair Data Mining: Is It a Threat to Your Business?

Collision repairers are becoming increasingly concerned that their data is being used in ways they’re unaware of. They also feel it’s being used against them to control market dynamics.

ASA Testifies at Texas Franchise Tax Law Hearing

Association seeks to pass bill that would allow automotive repair shops to be taxed same amount dealers, parts stores and tire stores now taxed.

Mitchell AutocheX Celebrates Top-Performing Shops

Mitchell honored collision repair facilities from throughout the U.S. and Canada with the 10th annual AutocheX Premier Achiever Awards, hosted "virtually" for the first time on the Premier Achiever Award website. The Premier Achiever Awards recognize top-performing auto body repair shops throughout the U.S. and Canada, celebrating exceptional customer service and satisfaction achievements.   The

Consumer Watchdog Seeks to Stop Google’s Driverless Cars

Group is certain these cars will be available sooner than most predict and will not allow adequate protection of consumers’ private data.

CCC Information Services Inc. Launches Carwise Solution

CCC Information Services Inc. announced the launch of the Carwise Solution today, a consumer-facing offering that extends the reach of CCC’s repair status update solutions to the iPhone and web. Carwise automatically delivers status updates to consumers from repairers whenever key repair milestones are met. CCC ONE UpdatePlus delivers status notifications via text message and

State Farm Attempts to Dispel ‘Misinformation’ on Parts Program via Video to Select Service Shops

Claims Consultant George Avery says State Farm has taken issue with way some in industry have portrayed them.

Caliber Collision Centers Opens 10th Center in San Antonio Area

Acquisition of Legend Collision Center and reopening as Caliber West San Antonio represents 49th facility in Texas.