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Connecticut Repairers Rally to Fight Steering

The Auto Body Association of Connecticut (ABAC) sponsored a rolling rally on April 9 comprising more than 40 tow trucks and vehicles. The procession drove from the state capitol, where drivers honked their horns to support proposed anti-steering legislation, to Progressive’s concierge center in Newington to protest steering. The rally began with Attorney General Richard

Lobby to Win

Here’s some advice from a seasoned lobbyist on how to get your legislators’ attention and increase your chance of getting hard-hitting laws passed.

List of Auto Body Trade Associations

NATIONAL ASSOCIATIONS Alliance of Automotive Service Providers (AASP) Minneapolis, Minn. Tel: (612) 270-6696 www.autoserviceproviders.com Automotive Service Association (ASA) Bedford, Texas Tel: (800) 272-7467 www.asashop.org Coalition for Collision Repair Excellence (CCRE) Bainbridge Island, Wash. Tel: (877) 700-7743 www.theccre.com Collision Industry Relief Mechanicsville, Va. Tel: (888) 667-7433 www.collisionindustryrelief.com Independent Auto Body Association (IABA) Raleigh, N.C. Tel: (336)

Repairers Take Action

“Ditching this disingenuous ad is a victory for consumers — and a better business practice for GEICO. This incident should send a message that higher standards in insurance industry dealings are appropriate and necessary.” — Connecticut State Attorney General Richard Blumenthal, after GEICO complied with his request to pull a TV ad that features actress

You Determine Pricing

In an unregulated industry like collision repair, prices are subject to whatever the market will bear. Payers do not control prices. You can use any guide you want, write estimates on the back of your business cards or give written quotes in Euro exchange rates if you like. You might have missed a National Association

Love (to Undercut) Thy Neighbor

“It seems like shops are more obsessed with competing than with working and sticking together, so how will we ever better the industry for ourselves?” – Dennis Terry, technician, Hilltop Auto, Cabot, Ariz. The fact that insurers work so hard to control the consumer explains one of the reasons why shops don’t “stick” together. Shops

Bought Out

“If I knew then what I know now …”. Only after promising them anonymity would several former shop owners speak openly about why they sold to consolidators, where it’s gotten them and if they regret it.