DRPs, Here We Come?
Taking on DRPs will mean making loyal employees fit our new business model. And that doesn’t happen overnight. Part 9 of a series.
Stand Out from the Competition – Gates Auto Body
Gates Auto Body believes that standard operating practices allow companies to do what their competition doesn’t – turn their employees into top performers and maximize results.
Busy But Broke
Repairing cars is only a part of what we do. Ultimately, we run a collision repair buisness – which means we need to make a profit on the cars wedo fix.
Sexual Harassment 101
When one of my employees sued my shop manager for sexual harassment — along with me for not putting a stop to it — I was sure I’d done nothing wrong. Little did I know that my almost nonexistent company policy on harassment was about to be put to the test — and fail miserably.
Is There Still Money in Glass Repair?
A variety of factors have made in-house glass work less profitable, but some shop owners still make it work. Is it right for you?
Lowering Your Overhead
Earning money is one thing. Keeping it is another. You’d be surprised what shops can do to reduce overhead besides raising door rates
Even ‘Know It Alls’ Need Training
Take it from a reformed Mr. Know-It-All: You don’t know what you don’t know — so training is vital to staying ahead in an ever-changing industry.
Gearheads vs. Poindexters: The Best Way to Answer This Question Is to Be Blunt: We’re An Industry of Ignorant Bodymen.
Now I know that sounds insulting and rude, but read on and see if you don’t agree with me.
Through the Looking Glass – Head First?
Considering the complex nature of collision repairs compared to those of glass, it’s debatable whether networking collision shops will be doable. It’s also debatable whether networks are in the best long-term interest of the collision industry, consumers or even insurers.
Is Your Shop Sick? The Preventative Approach
If you want your shop to have a long (and profitable) life, it needs to periodically see a shop doc.