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LEAN & MEANER: Building a Lean Front Office

You’ll find that the greatest opportunity for eliminating waste in the collision repair business exists not on the shop floor but rather up front in the office. Here’s how to do it.

SUPER TECHNOLOGY ISSUE: Hybrids – It’s All About Training

The expense and time commitment necessary to get trained on hybrids is significant, but without it, you have no business repairing these vehicles.

AkzoNobel Hosts Business Forum with OEM Collision Repair Experts

Following one of the most tumultuous years in the history of the automotive industry, three of the industry’s leading automotive manufacturers shared their insights of the future at the recent AkzoNobel Acoat selected annual business forum. In a presentation titled “Auto Manufacturer’s New Reality and its Impact on the Collision Repair Industry,” Toyota, Ford and

STRANGE BUT TRUE: Windshield Smashed in Falling Fish Fiasco

An Ohio woman got a better view of nature than she bargained for while driving near a state park last month when a bald eagle literally lost its lunch, taking out her windshield in the process. The eagle, flying overhead, dropped an 8-lb. sheephead and a fish head, smashing the windshield of the woman’s Toyota

TECH FEATURE: Illuminating Aluminum

Aluminum is a different animal than steel. As it becomes more prevalent in vehicle construction, repairers will need the training and tools to
perform quality and safe repairs.

Most 2010 Vehicles to Have Standard Side Airbags

Though often optional in past model years, most automakers will make side airbags standard on 2010 vehicles, which are rolling into dealerships this month. As part of an agreement made in 2003, models from GM, Ford, Chrysler, Toyota, Honda, Hyundai, Isuzu, Kia, Mazda, Daimler AG, Mitsubishi, Nissan, Subaru, Suzuki, BMW and Volkswagen will feature standard

Recent I-CAR Ed. Foundation Golf Tournament is Most Successful Golf Fundraiser to Date

The Eighth Annual I-CAR Education Foundation Golf Tournament, sponsored by PPG Industries, raised over $20,000 for the I-CAR Education Foundation’s Collision Repair Education Campaign making it the largest annual golf fundraiser to date. 

Held at the Langston Golf Course in Washington, D.C., on July 30, 72 golfers hit the fairway to raise funds for upcoming

Midsize Bumpers Disappoint in IIHS Crash Tests

None of the six popular midsize sedans recently studied by the Insurance Institute of Highway Safety (IIHS) earned the top rating of good in a recent series of tests designed to assess how well bumpers resist damage in everyday fender-benders. Bumpers on the 2009 Chevrolet Malibu and 2010 Ford Fusion did worse than earlier models

TECH FEATURE: No Raw Deal Here

Refinishing raw, unprimed bumper covers is more involved than refinishing primed ones. You can do a quality job by following certain steps, but you need to charge for the additional labor.

CAR-O-LINER Names Randy Profeta Director of Technical Services and Industry Relations

CAR-O-LINER Company has named Randy Profeta its new director of technical services and industry relations. Profeta has worked in the automotive and collision repair industry for more than 30 years, including job assignments in both the retail and wholesale segments of the automotive industry.  Before joining CAR-O-LINER, Profeta worked as a senior consultant and project