Collision repair facilities today must offer exceptional customer service to compete and succeed, and part of that service has to do with customer convenience. Dallas-based Service King Collision Repair Centers has jumped on to that trend with a newly designed and highly interactive Web site found at www.serviceking.com.
The new Web site is designed to provide customers with easy-to-use tools to schedule collision repair or auto glass repair appointments, check the status of their vehicles, or receive instant windshield repair quotes.
“We recognized that our customers want better and faster information about their vehicle, because we all know that getting your car or truck fixed can be such an inconvenience,” said Jennifer Kirk, vice president of advertising and media. “The new Web site not only represents the high quality repairs and customer service that we provide at our repair facilities, it also makes the customer experience that much better with more access to information about their vehicles and about our company and the services that we provide.”
Items found on the new Web site include a thorough resource section that helps customers with answers to common questions about auto accidents, repair estimates, rental cars, and insurance claims and referrals. Customers can also learn about the full suite of services that Service King provides, including payment options, towing arrangements, mobile and on-site auto glass repair and replacement, and a written lifetime guarantee. Customers can also locate the nearest Service King Collision Center by using the zip code search function that provides a map to the most convenient locations.
In addition, licensed insurance agents and adjusters looking for state-approved education credits can register online for the free Service King Continuing Education Program with classes held throughout Dallas, Fort Worth and Houston.
Service King Collision Repair Centers is the largest employee-owned collision repair center in the United States and now operates 22 Dallas-Fort Worth locations and five Houston locations.
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