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Conducted by The Valvoline Company, the annual poll questioned a national sample of 200 National Institute for Automotive Service Excellence (ASE) master technicians by telephone on such topics as car safety, electric vehicles and preventative
Hypothetically, if "The Mask’s"
Jim Carrey and Arnold "The Terminator" Schwarzenegger
met to duke it out, who do you think would win? Make it a battle
of brawn and there’s no doubt who’d be left standing. But, make
it a car-selling skirmish and the Fourth Annual Poll of the American
Mechanic says Carrey would be smokin’ (as his "Mask"
character would say), bringing home the title of Best Used Car
On the lighter side, the survey asked the
top techs whose car they would prefer to service or repair. Beating
out Princess Diana, Oprah Winfrey and Madonna, Demi Moore received
53 percent of the votes for mechanic’s dream customer.
Other service-provider secrets revealed by
the survey include:
- Forty percent of automotive technicians agree that electric
cars aren’t likely to be mass produced for consumer use within
the next 10 years. Despite the lack of sales support, 38 percent
feel they’re somewhat prepared to service and maintain electric
- When asked which items, if any, have they found inside or
on a customer’s car while servicing it, 98 percent of technicians
confess to finding partially eaten food and dirty clothes. Trailing
close behind – but not unnoticed – are money, found by 95 percent;
personal letters or bills, 91 percent; personal hygiene items,
88 percent; a dead animal, 67 percent; and a live animal, 55 percent.
recently trained technicians from technical schools are adequately
prepared to work as professional automotive technicians. Forty-four
percent somewhat agree; 24 percent somewhat disagree; and 18 percent
automotive technology is increasing the need for qualified automotive
technicians. Surprisingly, 1 percent reported a decreasing need
for qualified technicians, while another 1 percent believe that
today’s automotive technology is having no impact on the need
for qualified technicians.
Writer Melissa Green is managing editor of BodyShop Business.