Sterling Autobody Centers announced its Better Business Bureau (BBB) Better Business Accreditation. Repairing over 79,000 cars a year, Sterling has earned the highest possible rating of A+ for its network of 62 stores. Businesses are rated on 17 elements including the length of time in operation, overall complaint history with the BBB, and whether consumer complaints have been resolved in a timely manner and in good faith.
“BBB Accreditation indicates that Sterling Autobody Centers has agreed to adhere to the BBB Accreditation Standards, which sets the business apart from their competitors. Accreditation clearly defines what a business has achieved, what it stands for, and what it promises to consumers,” said Kevin J. Sanders, president and CEO of BBB Serving Eastern MA, ME, VT & RI. “BBB Accredited Businesses pledge to follow through on their commitments, deliver on their promises and right any wrongs if an honest mistake has been made.”
“Receiving Better Business Bureau Accreditation and an A+ rating affirms the commitment that each Sterling employee has made to deliver exceptional, personalized customer experiences and reliable, quality repairs with the highest degree of integrity and trustworthiness,” said Nick Notte, Sterling Autobody president. “It is a great honor and privilege to lead a team of over 1,200 employees who keep customer service and operational excellence at the forefront of all they do.”
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Sterling Autobody Centers