Summit Consulting Int’l, Inc. (SCI), an automotive
consulting firm specializing in the development and implementation of customized process improvement solutions and
profit-building programs for service, parts and collision center operations, has partnered with Lexus to implement the LFA Certified Collision Center program. The initiative makes certain that certified collision centers repair the LFA supercar under strict processes defined by Summit and Lexus.
“We’ve established a level of trust working with SCI throughout the years – they not only understand our goals, but they help us achieve them,” said Jim Anderson, Lexus dealer development and technical operations manager. “It was a natural fit to collaborate with SCI to roll out the LFA collision repair initiative. The LFA is a car like no other, and if it goes into a certified shop for repair, its owner can expect that the results will meet Lexus’ highest quality specifications. SCI has been instrumental in helping us set up our network of collision centers.”
In working with Lexus to launch the LFA Certified Collision Center program, SCI consultants traveled the U.S. to meet with and evaluate perspective certified candidates.
“Our two organizations have always worked to deliver the integrity that Lexus is known for – the LFA certified repair program warrants that same dedication,” said Bob McDonald, president of SCI. “When you’re talking about this kind of innovation in a car, we needed to put rigorous processes in place to ensure that those shops that work on an LFA bring the highest level of knowledge, professionalism and, most importantly, integrity to the job.”
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