Customer Service
Insurers: How Low Will They Go?
If a shop doesn't bend to an insurer's mandates, they will often take the position of: if you're not with...
If a shop doesn't bend to an insurer's mandates, they will often take the position of: if you're not with...
Believe it or not, there are times when you should refuse a job in order to avoid potential liabilities and...
Here is more information on insurance policy contracts that every collision repairer needs to know to better serve their customers...
When speaking with collision repairers across the country, I’ve found that many are not familiar with these terms – even...
I’ve often shuddered at collision industry jargon and buzzwords that often paint repairers as rough, crude and unsophisticated Neanderthals.
It only takes one incident today to subject a collision repairer to a great deal of potential liability. With vehicle...
In the state of New York, if a vehicle has two open claims, can an insurer combine both claims and...
How do most collision repair facilities calculate body materials on a vehicle? Adhesive, drill bits, weld-through primer, etc. Are the...
As a business owner or manager in any industry, the first thing you should be aware of are the laws...
Regardless if you’re a small mom and pop, large independent, DRP shop or MSO/consolidator, it’s a good bet that your...
