In the state of New York, if a vehicle has two open claims, can an insurer combine both claims and state that the vehicle is a total loss?
How do most collision repair facilities calculate body materials on a vehicle? Adhesive, drill bits, weld-through primer, etc. Are the insurance companies required by law to reimburse body shops for this additional cost?
As a business owner or manager in any industry, the first thing you should be aware of are the laws that govern your company and the possible penalties for violating those laws.
Regardless if you’re a small mom and pop, large independent, DRP shop or MSO/consolidator, it’s a good bet that your largest and fiercest competitors are the insurance companies.
Perhaps the best way to answer the question, “Will my liability coverage be there when I need it?” is by first asking yourself what you know about insurance companies and the various coverage options available.
What can we as technicians do to get paid for mechanical operations included in body operations? We seem to be at the mercy of collision programs influenced by insurance companies.
Scanning is one of the hottest topics in the collision repair industry today. I believe the best way to approach this subject is not from a repairer’s perspective but a post-repair inspector’s.
A company that treats their employees more like indentured servants than valued team members will likely have a higher turnover rate, more pilfering of its employees by competitors, lower production, more comebacks and more customer complaints.
The morale in my shop is terrible. We stay busy but I see complacency, poor attitudes, no dedication and lack of loyalty or even basic desire to see the company succeed, let alone prosper. What can I do?
It’s important to understand the insurer’s limited role in the big picture of auto claims in order to fully know just who it is that collision repairers work for.
Repairers often believe they’re repairing a consumer’s vehicle but being paid by the insurer. This mentality is not only wrong but can be extremely harmful – not only to the repairer, but also to the vehicle owner and the collision repair industry at-large.
There are numerous things a repairer should do to protect themselves, their company and their employees … as well as their customers.