The subject of administrative fees continually comes up in our office as a fee that’s disputed by some insurance companies. How can we get them to pay?
Is there a form we can create that will make the insurance company pay for both parts if the aftermarket will not fit correctly and we have to buy OEM?
When a question to repair or replace arises, especially one where distinct liability concerns exist, I firmly believe that if one is to err, they should err on the side of caution.
We paid the towing fees to bring a customer's classic vehicle to our facility for restoration. The customer declined to go ahead with the job. The vehicle has been in our possession since Dec. 8, 2014, and the customer has failed to pick up the vehicle. What can we do?
Barrett Smith of Auto Damage Experts, Inc., discusses his thoughts on the news of Florida’s courts dismissing the multi-district lawsuit against insurers.