Schaefer Autobody Centers: 7 Tough Lessons Learned
Steve Schaefer has achieved a lot of success as a multi-shop operator, but it didn’t come without some lessons that knocked him flat on his face.
Crash Champions: Celebrating Women in the Collision Industry
Statistics show that there is a large range between male and female employees in the workplace, leading to an increased intimidation factor for women to enter into a male-dominated career.
Success During Challenging Times (PODCAST)
Jason Stahl and Micki Woods discuss the pros and cons of what body shops did during the COVID-19 pandemic in 2020 and give examples of how shops set themselves up for success in 2021.
Auto Body Reviews & Website Icons (PODCAST)
Body shops can be hesitant to display online reviews from Yelp and Google on their homepage. Micki Woods gives the reasons why they should not be.
Top 10 Website Mistakes for Body Shops, Part 2 (PODCAST)
Jason Stahl and Micki Woods discuss more mistakes body shops make on their websites and offer tips on ways to improve them.
In Search of a Good Technician
All too often, an owner’s solution to low production is to hire more people. However, if the shop is not properly organized for production, more employees will only add to the confusion and adversely affect your income.
Start Small When It Comes to Tracking the Financials in Your Body Shop
I know this industry doesn’t attract many math or finance majors as shop owners. But I implore you to start tracking your financials because, if you can’t measure it, you can’t manage it.
Do You Have Written Permission to Conduct Background Checks?
In order for an employer to conduct a background check, the Fair Credit Reporting Act requires written permission from the applicant to authorize the employer to conduct a background check through a third-party provider.
How to Measure Your Auto Body Shop’s Performance
There is no shortage of things to measure in a collision repair business; the important part is to measure something with numbers attached, over time.
Collision Careers: Offering Veterans a Chance
I find that veterans are task-oriented and take direction well, which is why they’re a good fit at my shop.
Failure is a Part of Success
When we decide that we are experts, and that we have nothing left to learn, that’s when pride rears its ugly head again and prevents us from achieving our goals.
The Gift of Feedback
Feedback is a gift that anchors your relationships in honesty. Everyone depends upon the feedback they receive to appreciate and reinforce their areas of strength, and to identify areas for personal and professional growth and development.