DRPs: A Broken Model?
How can insurers and repairers work together to streamline the claims process and earn a fair profit?
Catching Up and Keeping Up with Pricing
Have your labor and material rates kept up with the consumer price index, inflation and the competitive landscape for collision repair and other similar industries?
Divide and Conquer: The Insurer’s Way
The tactic of “divide and conquer” is designed to weaken the enemy’s offense to a point where it becomes the enemy’s defense. Insurers use it against repairers all the time.
Ohio Shop Says State Farm Booting Dealer Shops from Program
The manager of the shop says he is seeing a trend of other dealer shops in his region being jettisoned from the program as well, with State Farm seemingly favoring independents and large MSOs.
NuGen IT Executive to Present “The Future DRP” at SEMA
NuGen IT announced that Pete Tagliapietra, business development leader of the company, will present “The Future DRP… Is There One?” during the SEMA Show in Las Vegas.
Court Rules Against Body Shops in State Farm Antitrust Lawsuit
The Eleventh Circuit Court of Appeals in Atlanta has scrapped five combined lawsuits filed by body shops accusing State Farm and several other insurers of conspiring to punish shops that didn’t cooperate with its alleged scheme to fix prices and use substandard replacement parts.
Estimates: My DRP Partner Told Me to Leave Items Out
Our DRP partner has instructed us to not list certain things on our estimates. Is there a problem with our writers leaving them out?
Auto Care Association Publishes 2018 Collision Repair Trends Report
The Auto Care Association’s new report, “Collision Repair Trends: Industry Statistics and Analysis,” delves into the latest data on the collision repair industry.
Customer-First Mindset Helps Florida Body Shop Thrive Without DRPs
How do you build a $3 million business without any DRPs? Robert Molina, co-owner of Collision Care Xpress in Pompano Beach, Fla., answers without hesitation: “No doubt it’s the customer service.”
CCC Open Shop Surpasses 500,000 Assignments on an Annualized Basis
Open Shop provides insurers with the ability to electronically send assignments to shops outside their DRP networks and enable those shops to accept the assignments, create estimates and electronically upload them to insurers.
‘You’re Not Alone’: Advice for a Struggling Auto Body Shop
By sticking to some basic business philosophies, effectively managing customers’ expectations and doing a good job, repairers today can thrive … rather than merely survive.
Pay-Per-Mile Insurance Carrier Metromile Introduces Direct Repair Program, Automated Claims Processing
Pay-per-mile insurance carrier Metromile has launched a direct repair program and an automated system – powered by artificial intelligence – that enables customers to schedule collision repair and car rental and file claims through the insurer’s mobile app.
