‘I Fell Asleep in the Parking Lot’ and Other Hair-Brained Excuses for Being Late to Work
Car trouble, severe weather and a late bus or train can derail even the most punctual employee’s best efforts to make it to work on time. But some workers take tardiness to another level.

Communication with Employees: What the Best Auto Body Shops Are Doing
Start talking about business with your employees, tell them clearly where you are and where you would like to be. My bet is they’ll pitch in and help you make the goal.

Female Auto Body Painter Finds Success With ‘Never Quit’ Attitude
When people told Kayla Boyland she wasn’t going to make it in the collision repair industry, she put her head down and kept working, eventually being named the head painter at a five-location MSO in New York.

Employees: The Lifeblood of the Auto Body Business
We consider our employees the lifeblood of our business, but finding, retaining and developing the best employees is one of the most difficult challenges we face in all of the markets we serve.

Jury Awards $27M in Defamation Lawsuit to Fired Allstate Employees
The employees were fired in December 2009 for allegedly timing trades to boost their own incentive bonuses at the expense of the company’s investment portfolios.

Employees: Developing Your People
Developing your employees is just as important as fixing wrecks if you want to grow and thrive as a company.

From the VP: When Is It Time to Seek Outside Help?
You just can’t take any more. Things are falling apart, employees aren’t responding, work quality suffers, money gets tight…so thinking of bringing someone in to help fix things is the last thing on your mind right now. Who can afford it?
AASP-MN First Platinum Sponsor of Industry Workforce Initiative
The goal of the initiative is to ensure a future workforce for Minnesota’s automotive service industry by raising awareness and recruiting young people into post-secondary automotive education programs (collision and mechanical) and industry careers.

Personnel: Your Employees Are Not Expendable
There are many levers and knobs you can turn to try to get different results and metrics. However, your workforce should not be one of them.

Service King Unveils Apprentice Development Program
The program, which launches June 30th, offers a highly immersive, fully compensated 52-week training course developed to prepare incoming technicians for careers at Service King.