Send Estimates Without a Contract
Crash-writeR’s collision estimating software can send estimates virtually anywhere without a contract.
CCC ONE Touch Reaches Consumer Milestone
More than 5,500 collision professionals in more than 4,000 repair facilities use mobile vehicle repair estimating app.
Estimates: Waste of Time or Path to Profit?
The insurer is going to write what they want, so why bother writing your own sheet, right? But writing your own estimates increases profits due to decreased cycle time.
Do You Have Any Tips on Becoming an Estimator?
I’m looking into becoming an estimator in a high-production body shop, and I have some experience working for an insurance company that handled DRPs. Do you have any tips?
My Car Is Back!
If you recall, I hit a deer two months ago and wrecked my car. Well, my car is back better than ever…and I didn’t even get steered!
It Only Takes a Moment to Destroy Your Reputation
One scathing online review and your sterling reputation could be tarnished at best, severely corroded or destroyed at worst.
Selling Customer Pay
Properly implemented, a good customer pay sales strategy can bring significant volume and profit to most collision repair facilities.
Collision Repair Data Mining: Is It a Threat to Your Business?
Collision repairers are becoming increasingly concerned that their data is being used in ways they’re unaware of. They also feel it’s being used against them to control market dynamics.
Do Shops Have a Legal Obligation to Check Related Systems for Damage?
In a front-end accident where there is front bumper and frame damage visible, are body shops required to check the radiator for leaks with a pressure test? If they didn’t, what problems can occur afterward? Are body shops required to have certified mechanics on site to guarantee the work for auto insurance company claims?
How Do I Handle a Customer Who Wants Prior Damage Written into an Insurance Claim Estimate?
What is the best way to handle a customer who wants you to write prior damage on an estimate for an insurance claim?
Clearing Computer Codes: Should Insurers Have to Pay for It?
I’m the body shop manager for a Mercedes-Benz and Porsche dealership. I’ve been getting a lot of resistance from a couple of insurance companies over the issue of resetting electrical components, i.e. clearing computer codes set either by the accident or as the result of completing the repair. The insurance companies are insisting if it doesn’t set a warning light on the dash, then they won’t pay for it. Is there any documentation to support the need for clearing codes?
BSB Undercover: The Estimate Roundup
The BSB staff went undercover, taking a damaged vehicle to several body shops in Northeast Ohio. The difference in the estimates we received, the physical appearances of the shops and the way we were treated as potential customers was startling.
