Insurers Will Need to Cash in on Autonomous Vehicles by 2025, Report Says
The rise of autonomous vehicles will be a mixed blessing for U.S. auto insurers, according to a new report.
Federal Judge Dismisses Collision Repairers’ Racketeering Claims Against Insurance Companies
A federal judge has dealt a huge blow to a class-action lawsuit alleging that State Farm, Nationwide and other major insurers have engaged in fraud and extortion to suppress compensation rates for collision repairs.
State Farm to Consolidate Facilities, Displace 4,200 Workers
On the heels of a $5.5 billion underwriting loss in 2016 and a massive drop in profit, State Farm said it plans to shutter 11 U.S. facilities, displacing 4,200 of the company’s nearly 70,000 workers.
J.D. Power: Erie Insurance Ranks Highest in Customer Experience Among Auto Insurers
Erie Insurance ranks highest among auto insurers in providing a satisfying purchase experience, according to the J.D. Power 2017 U.S. Insurance Shopping Study. Progressive didn’t do quite so well.
Self-Driving Vehicles Could Shift Insurance Liability to Automakers
In an interview with Insurance Business, David Lukens of LexisNexis Risk Solutions said mainstream adoption of autonomous vehicles likely will shift liability from the vehicle operators to the automakers.
CAPA Video Educates Consumers on Four Choices for Crash Parts
The animated whiteboard video explains that consumers have four options for crash parts: a part that’s branded by the vehicle manufacturer; a CAPA-certified, independently produced part; a non-CAPA-certified part; and a recycled part.
Injured Driver Sues State Farm, Says Insurer Wasn’t a ‘Good Neighbor’ After Collision
Injured motorist Joseph Broadway sued State Farm and his insurance agent for fraud when State Farm didn’t provide the “good neighbor” treatment he was expecting.
Michigan State Senator Introduces Parts Procurement Bill
Michigan Senate Bill 291 would prohibit insurers from requiring body shops to use specific vendors for parts.
California Insurers Bemoan State’s New Collision Repair Labor Rates
Two trade associations representing California auto insurers assert that new collision repair regulations are adding to the “skyrocketing repair costs” in the state, and warn that insurers will have no choice but to pass those costs on to consumers.
Mike Anderson Survey: When Body Shops Ask, They Have a Better Chance of Receiving
Mike Anderson launched the “Who Pays for What?” survey to raise awareness of the not-included operations that body shops are performing, and to help shops understand how often other shops get paid for those same procedures.
NORTHEAST 2017: Mike Anderson Teaches Body Shop Owners to Negotiate with Insurers, Get Paid
During the 2017 NORTHEAST Automotive Services Show, Mike Anderson offered a crash course on the art of negotiating with insurers.
New York: Bill Would Forbid Insurers from Specifying Aftermarket Collision Repair Parts on Newer Vehicles
The New York State Assembly is considering a bill that would require body shops to use new OEM repair parts on collision-damaged vehicles that are three years old and under.
