Auto Insurance Policy Contracts: What You Should Know
Here is more information on insurance policy contracts that every collision repairer needs to know to better serve their customers and avoid any unnecessary liability.
Collision Repairs: First-Party vs. Third-Party Claims
When speaking with collision repairers across the country, I’ve found that many are not familiar with these terms – even though they often play a pivotal role in collision repair.
CRASH Network Launches Insurer Report Card
CRASH Network announced that it has launched an “Insurer Report Card” that will give collision repairers the opportunity to grade the performance of the insurance companies in their state.
Gerber Adds Virtual Assist Technology from Allstate
Allstate has announced that its Virtual Assist, a software that helps a body shop employee connect with an Allstate employee via real-time video, has been licensed for use by Gerber Collision & Glass.
Travelers Ordered to Reimburse N.C. Shop After Steering Accusation
Travelers and the North Carolina Department of Insurance (DOI) have entered into a voluntary settlement agreement following an accusation of steering by Pack Brothers Collision Center.
New WalletHub Report Indicates 75% of Consumers Want Best, Not Cheapest, Car Insurance
Personal-finance website WalletHub’s 2019 report on the states with the cheapest and most expensive car insurance indicates that 75% of drivers want the best car insurance, not the cheapest coverage.
New CIECA Standards Development Committee Formed with Property Insurance & Restoration Conference
The Collision Industry Electronic Commerce Association (CIECA) has announced the formation of a new Standards Development Committee with the Property Insurance & Restoration Conference (PIRC), a forum for discussions between property insurance and restoration industry stakeholders.
U.S. Auto Insurers See Best Underwriting Results in a Decade
Steady improvement for U.S. personal auto insurance companies has culminated in the sector’s best underwriting performance in 10 years, according to Fitch Ratings in a new report.
Auto Insurance Customer Satisfaction Reaches Record High, J.D. Power Finds
Despite steadily increasing premiums, auto insurance customers are more satisfied with their carriers than ever. The reason? According to the J.D. Power 2018 U.S. Auto Insurance Study, insurers are beginning to get the customer interaction formula right, offering a mix of digital and live interactions that keep customers engaged with their brands across all channels.
Original One Parts Launches New Video Series
Original One Parts has launched a new informational video series called “Friday Fast Facts” and will release a new video on different topics each week.
CARSTAR Concord Only Body Shop to Provide Accurate Estimate in Undercover Investigation on Canadian TV
Earlier this year, Aviva Canada commissioned an undercover investigation to see if auto body shops in Canada are being honest in their billing practices.
DRPs from A to F: Grading the Insurance Companies
Your DRPs are grading you against your competition. So let’s turn the tables, get out our red pencils and grade the insurance companies.
