insurer relations Archives - Page 4 of 17 - BodyShop Business
Are There Laws to Prevent Insurers from Abandoning Cars at Repair Shops?

What are the laws pertaining to an insurance company leaving a car at a repair shop because they do not want to pay the bill?

What Will the Collision Landscape Look Like in 10 Years?

With autonomous vehicles starting to take over transportation, what will the collision center landscape look like in 10 years?

When an Accurate Estimate Is Written, How Can Insurers Change It to Benefit Themselves?

When an accurate estimate is written, how can an insurance company change the times, rates, options, etc., to make it conform to their own rules?

Who Are Collision Repairers’ Fiercest Competitors?

Regardless if you’re a small mom and pop, large independent, DRP shop or MSO/consolidator, it’s a good bet that your largest and fiercest competitors are the insurance companies.

Body Shop Customers: The Importance of Getting Accurate and Complete Info

Obtaining accurate and complete information at the beginning of the relationship with your customer can be beneficial.

What are the Roles of the Collision Repairer, Insurer and Customer?

Collision repairers generally take on far too much responsibility in their customer’s repair, including negotiating the cost of repair. So let’s review the various roles and responsibilities in an insurance-related repair.

WMABA Asks Collision Repairers to Rate Insurance Companies

The Washington Metropolitan Auto Body Association has announced that it is opening a survey for collision repairers in Virginia, Maryland, West Virginia and Washington, D.C. to anonymously rate insurers in several categories.

New ‘Who Pays for What?’ Survey Finds More Shops Billing and Being Paid for Total Loss Processing

The survey conducted this past fall found that 59 percent of the more than 500 auto body shops responding to the question reported regularly being paid an administrative fee for processing total losses.

Why Can’t We Get Paid Mechanical Rates for Mechanical Operations?

What can we as technicians do to get paid for mechanical operations included in body operations? We seem to be at the mercy of collision programs influenced by insurance companies.

Do Auto Body Shops Work for Consumers or Insurance Companies? – Part II

It’s important to understand the insurer’s limited role in the big picture of auto claims in order to fully know just who it is that collision repairers work for.

How Your Auto Body Shop’s Compliance Score Can Save You Money and Bring More Work

In the end, running a compliant business that follows the rules will pay off on many levels.

Do Auto Body Shops Work for Consumers or Insurance Companies?

Repairers often believe they’re repairing a consumer’s vehicle but being paid by the insurer. This mentality is not only wrong but can be extremely harmful – not only to the repairer, but also to the vehicle owner and the collision repair industry at-large.