insurer Archives - BodyShop Business
Can Insurers Combine Two Open Claims and State the Vehicle is a Total Loss?

In the state of New York, if a vehicle has two open claims, can an insurer combine both claims and state that the vehicle is a total loss?

What are the Roles of the Collision Repairer, Insurer and Customer?

Collision repairers generally take on far too much responsibility in their customer’s repair, including negotiating the cost of repair. So let’s review the various roles and responsibilities in an insurance-related repair.

How Do I Get an Insurer to Pay for Proper Repairs?

The short answer is, you can’t make the insurance company do anything! Actually, the insurance company doesn’t owe your customer a single penny! Allow me to explain as briefly as possible.

Seminar Aims to Help Shops Collect Short-Pays

Event, to be held on June 24, 2015 in Boston, will address every issue involved in the short-pay collection process.

Ask the Expert: What Are My Options When an Insurer Denies a Supplement?

After I write an estimate for a customer, how long should I wait to do a follow-up call?