Gerber Adds Virtual Assist Technology from Allstate
Allstate has announced that its Virtual Assist, a software that helps a body shop employee connect with an Allstate employee via real-time video, has been licensed for use by Gerber Collision & Glass.
Grand Jury Indicts Georgia Insurance Commissioner
Jim Beck, who was elected to statewide office in November, was indicted on 38 alleged counts of wire fraud, mail fraud and money laundering.
Is it Legal for Insurers to Settle Losses for My Customers’ Vehicles?
Why doesn’t the DOI enforce the contract between the vehicle owner and the insurer? And how is it legal for insurers and DRP shops to settle losses for my customers’ vehicles?
Insurer Association Rep Testifies Against OEM Procedure Bill
APCIA’s Joe Woods argued that the bill lacked verbiage that would require shops to document and confirm they were actually following OE procedures.
I-CAR Unveils Sustaining Partner Program to Help Support Greater Good of Collision Repair Industry
The program is designed to more fully engage insurers, OEMs, service providers and suppliers in support of I-CAR’s vision and mission in recognition of the value I-CAR creates for the industry and their respective organizations, and in return offer Sustaining Partners a portfolio of products, services and benefits relevant to their businesses, according to I-CAR.
Ask the Expert: Why Do Insurers Do What They Do?
As service levels from auto insurers deteriorate, it’s up to the independent, quality-oriented repairer to encourage a positive change in behavior.
MSO Symposium Announces Final Program, Adds Insurer Panel
The Insurer Panel will cover topics including DRP strategy, evolution of self-managed programs, how insurers envision working with large MSOs and telematics.
Report Finds Self-Driving Cars May Create Long-Term Challenges for Auto Insurers
Report notes that once self-driving cars are mainstream, accident frequency will fall sharply, translating into significantly lower premiums and lower profits for auto insurers.
Auto Insurers Score Another Victory in Auto Body Shop Antitrust Litigation
Judge in auto body antitrust case dismisses body shops’ antitrust claims, but provides them with leave to amend their antitrust claims and refile them when they again amend their complaint.
Pennsylvania Prohibits Insurers from Using Price Optimization in P&C Rates
Following other states, Pennsylvania Insurance Commissioner Teresa Miller issues an official notice warning the state’s insurers.
Alliance of Automotive Service Providers-Minnesota Introduces Anti-Steering Bill
Legislation intended to level playing field between insurers and state’s auto body shops by prohibiting insurers from, among other things, requiring that their insureds go to a particular shop.
More Than 50 Attorneys Set to Defend Insurers in Consolidated Short-Pay Lawsuit
Fifty-five attorneys representing various national insurers showed up at a Sept. 11 hearing in Orlando to defend their clients in a consolidated lawsuit filed by body shops from around the country, according to anarticle in the Orlando Sentinel. Hundreds of collision shops from around the country are suing roughly 80 insurance companies for short-pays. Companies