Don’t Go in the Dust Bin
How are you changing? What are you doing to adapt to today’s business environment?
What Is Your Management Style?
Are you cool, calm and collected as a manager? No one likes a hothead.
What’s in Store for the Collision Industry in 2020?
All of the challenges you faced in 2019 will likely rear their ugly heads again in 2020. But challenges are opportunities.
Meet the BodyShop Business 2019 Executives of the Year
This year’s Single-Shop award winner is Keith Hazen of Collision Repair Center, and the Multi-Shop winner is Ron Perretta of Professionals Auto Body.
OMG, Did They Just Say That?
Two readers of BodyShop Business wrote in to say that a recent article by Mitch Becker on scanning and recalibration was the best they had ever read on the subject. So thank you!
Celebrating a New Look and an Anniversary!
A 100th anniversary at Babcox Media and a new look for BodyShop Business? We’ve got a lot going on!
Impaired Driving: A Close Call
The car came barreling around the corner at us at an alarming speed, so fast, in fact, the driver was struggling to keep the car in his lane.
VIDEO: Aligning ADAS Sensors, Presented by Launch Tech USA
In the video, BodyShop Business Editor Jason Stahl talks about the need for calibration after many repairs to late-model vehicles, and he emphasizes the fact that even if there’s no light on the dash after a recalibration, that doesn’t mean that the sensors have been aimed properly.
Don’t Believe the Autonomous Vehicle Hype
It’s still the case that nothing beats the human brain when it comes to processing the gazillion scenarios that present themselves while driving.
When Apple Speaks…
The Apple Store has a standard operating procedure for handling a customer when they come in. Do you?
Business Lessons from Chick-fil-A
I cannot express enough my fascination and admiration for the Chick-fil-A drive-thru. And I think there are things that all businesses can learn from it.
What a Body Shop Can Learn from a Pizza Shop
A recent experience I had at a pizza shop convinced me that their employee teamwork system could work at a body shop.