Cycle Time: The Most Important KPI
Can we game the system to improve cycle time? Sure. But how about we simply fix cars faster?

Managing Your Cycle Time
If you’re looking to improve your operations, look first at your cycle time.

VIDEO: Improving Your KPIs
How to improve three KPIs – cycle time, touch time and labor efficiency.

I-CAR Creates Online Tool to Calculate Training’s Return on Investment
Shop owners and managers can now calculate their own training return on investment (ROI) based on industry KPI standards, number of technicians and the facility’s total revenue.

Use Your P&L As a Tool Part II
In Part II, we will look at the use of the P&L to generate Key Performance Indicators (KPIs).

PMCLogic Adds KPI Reports in Latest Release
New features also include a line item invoicing option.
How Do I Use My “Numbers” to Build My Business?
I collect my data for my body shop and record it as specifically as possible, but I have no clue what to do with it so I can build this business. Also, since we’re not a production shop, I haven’t figured out a way to make KPIs make sense for us. Help!