VIDEO: Improving Your KPIs
How to improve three KPIs – cycle time, touch time and labor efficiency.
VIDEO: Steering Angle Calibration
Why it’s important to recalibrate a steering angle sensor and the steps involved.
VIDEO: The Importance of SOPs
Why having standard operating procedures (SOPs) in your shop is important.
VIDEO: Proper Damage Analysis
How to do a proper damage analysis.
VIDEO: Creating an Employee Handbook
The importance of having an employee handbook and how to create an effective one.
VIDEO: Selling Your Collision Shop
The importance of making sure your financial records are in order before selling your collision repair facility.
VIDEO: Why Google Reviews Are Important
The importance of increasing your “star rating” when it comes to Google Reviews.
VIDEO: Navigating Electrical Circuits
While navigating electrical circuits, it’s important to not cause more damage while performing any diagnostics or repairs.
VIDEO: Improving the Close Rate at Your Body Shop
How to improve your close rate and get more people to choose your shop.
VIDEO: Finding Leaders in Your Body Shop
Tips on how to identify an employee in your organization who has the potential to become a leader.
VIDEO: Hiring a Body Shop Technician the Right Way
BodyShop Business Editor Jason Stahl offers tips on the right way to interview a potential technician.
VIDEO: 10 Things That Kill a Body Shop’s Cycle Time
Ten things body shops do that can have a devastating impact on their cycle time.
