In SOPs We Trust – Standard Operating Procedures
Standard operating procedures could offer a body shop owner more freedom and the ability to attract new insurance business by creating ‘verifiable’ trust.
Visualize Your Success
Putting in a few simple ‘traffic lights’ or visual cues in your shop can result in fast improvement
you’ll be able to see within days.
Are You Maxed Out?
Can a business ever max out on efficiency?
Envisioning the Future
If you’re ever going to get better results, you must create a new way. That means you must create ways that have never existed. And that means you must see the future and imagine those ways first.
Mistake-Proof Your Process
Mistake-proofing your business is all about eliminating the guesswork and making it easier to do things the right way rather than the wrong way.
A Journey, Not a Destination
Lean is about a process of continually ‘getting it’ because you never stop trying to get there. But you must begin with understanding where you’re going and why you’re going there.
Small Steps Toward ‘Better’
Relentless, incremental, small improvements to the way you work are more effective than occasional big changes. It’s about gradual, daily movement toward a better way. It’s about continuous improvement.
Stand Out from the Competition – Gates Auto Body
Gates Auto Body believes that standard operating practices allow companies to do what their competition doesn’t – turn their employees into top performers and maximize results.
Think Tortoise, Not Hare
Many who attempt to implement ‘lean’ become frustrated when, initially, the business seems more chaotic than before. The key is to create operational stability and organizational discipline – and to be patient.
Re-Inventing Collision Repair
DCR Systems is using standard operating procedures to drive consistency, quality and continuous improvement.
Standard Procedures: A Tool for Improvement
In lean organizations, standard work is used to support the objective — continual improvement. If you’re ever going to get any better, you must start with a standard way. It’s the baseline for improving your results
Re-Thinking the Shop Manager Role
In ‘lean’ organizations, the process itself is the ‘manager,’ freeing up your actual shop manager to be a leader instead — someone focused not on problem solving and putting out fires, but on building a better business.