What Are the Rules for Authorization of Repairs When It Comes to the Registered Owner?
A husband-wife team has been scamming California body shops. The husband drops the car off and authorizes repairs, but then the wife comes to pick up the car, claiming she didn’t authorize the repairs, and is given the car without charge. What are the rules for authorization of repairs when it comes to the registered owner?
How Do I Get an Insurer to Pay for Storage and Tow?
We have a car that is a total loss, but Mercury Insurance does not want to pay for the storage charges and the tow and is saying that we need to address this with the vehicle owner. What can I do?
Mississippi Collision Repairers File Complaint Against State Farm
Complaint, which focuses on steering, short-pays, antitrust and price fixing, is currently being modified for use in seven other states.
Can Insurers in California Offer Discounts on Deductibles?
Can Ameriprise Auto & Home Insurance doing business in California offer a $100 discount off an insured’s deductible for using one of their DRP shops? Isn’t that steering?
New California Compensation Law?
Is there a new California law that states all body men and mechanics are required to use a timecard?
North Carolina Body Shop Files Six Lawsuits Against Multiple Insurance Companies
K & M Collision in Hickory, N.C., files lawsuits against Nationwide, GEICO and Allstate on behalf of customers.
Why Do Some Claims Personnel Question the Legality of VIN Labels?
Some claims personnel question whether replacing VIN labels is legal. How can replacing something that we removed or are going to damage in our repair process be illegal?
Is Capping Paint and Materials Legal in Connecticut?
Is capping paint and materials legal in Connecticut? We’re unable to find a statute on this issue.
What Types of Licenses/Permits Do I Need to Open a Body Shop?
I just opened a body shop and learned there is a certain type of license insurance companies require you to have in order to do business with them. What is it?
Ray Gunder to Discuss Battling Short-Pays at ASA-Michigan Event
Attorneys Brent Geohagen and John Eaves Jr. also to make appearances at Jan. 18, 2014, meeting.
Two-Party Checks
A new customer asked me to sign over the two-party check made out to us and them so they could keep the money. But to me, this is fraud. What’s your take on this?
What Is My Liability When Using Aftermarket Parts Per the Insurer?
An insurer has written many non-OEM parts for a third-party’s vehicle in my shop. I believe these parts could void the manufacturer warranty. Are there regulations in Ohio to address this?