Body Shop Owner Questions State Farm on “Scorecard”
Repairer says ever since State Farm “switched up” the system last year, his “score” has been cut in half for no apparent reason.
State Farm Policyholder Voices Displeasure Over Repair
In an email dated March 14th to media members and State Farm executives, “Erin” spoke of the disappointment, pain and frustration with the claims process after she received what she felt were substandard repairs at a State Farm Select Service shop.
South Carolina Body Shop Owner Takes on State Farm Over Botched Repair
After inspecting the car repaired by a Select Service shop, Ascue’s Auto Body & Paint Shop came up with a corrective estimate total of $5,423.03, far more than State Farm’s estimate of $519.
Distracted Driving Trends: Use of Internet, Social Media on Hand-Held Cellphones Spikes
State Farm surveyed consumers regarding their attitudes and behaviors when it comes to distracted driving, revealing surprising trends over time.
Louisiana Body Shops Reporting Labor Rate Decline After State Farm Rezoning
Shops are reporting a labor rate decline of up to $5 per hour after State Farm announced last July that it would be making “market refinements” to its repair facility survey.
State Farm Asks Teens What Would Stop Them From Texting While Driving
The survey revealed that nearly all teens, more than 90 percent, say they understand texting while driving is distracting, yet 44 percent say they do it.
Reader’s Digest Lists State Farm as Most Trusted Auto Insurer
More than 4,500 Americans participated to award trusted brands in almost 40 categories, including auto insurance.
New Hampshire Body Shop Owner Takes on Insurance Department, State Farm Over Parts Issue
Insurance department rejects claim that State Farm’s use of OE surplus parts violated a state law due to the parts not being “like, kind and quality” to original parts.
State Farm Auto Insurance Lawsuit to be Heard in Louisiana
The suit, filed in Louisiana’s 19th Judicial District Court, alleges State Farm violated Louisiana’s Unfair Trade Practices Act and Monopolies Law.
Louisiana TV Station Investigation Spotlights Body Shop Owner’s Fight with State Farm Over Parts
Tim Elkins, owner of Miles Paint & Body Shop, told WAFB that a recent customer’s insurer, State Farm, won’t allow him to use OE parts but are “pushing” for aftermarket or used parts.
NABC Members Showcase Recycled Rides at Spring Industry Events
The vehicles given away during the April Recycled Rides events are among the 104 vehicles currently in progress or completed to date in 2015.
Miss. Attorney General Files Suit Against State Farm
Jim Hood, who recently asked U.S. AG Eric Holder to investigate auto insurers for steering, is accusing State Farm of a scheme to defraud Mississippi homeowners who filed claims in the wake of Hurricane Katrina.