Connect with us

Uncategorized

The Tale of One Shop Continues…

….with Paul and Teresa Slate

Advertisement

During the past year, we’ve visited with Paul
and Teresa Slate, first-time body shop owners in Tennessee who’ve
agreed to share their experiences – positive and negative – with
us. In this issue’s update, Paul writes about his and Teresa’s
February and March experiences.

Click Here to Read More
Advertisement

February and March

– We sent our son, David, and our assistant
manager, Steve, to Atlanta for computer training on our updated
shop-management software. They came back excited about implementing
the new programs and are presently working with them. This enhancement
will make job costing easier to manage.

– Teresa and I attended a Nashville Chamber
of Commerce meeting, which allowed us to share with other businesses
exactly what we do – and we’ve received several customers from
this one meeting. Membership in our local chamber of commerce
is a necessity in our business.

Advertisement

– Several opportunities to advertise have
been presented to us in the last few months. We’ve used a local
television station during weekly wrestling events, a local rock
radio station and a local gospel radio station. We’ve received
some feedback from all of these sources, but I’m not so sure it’s
paying off. We’re still testing this idea out.

– When you call us now and have to be put
on hold, you’ll hear on-hold messages that are custom made for
our shop. This company was a NACE exhibitor and uses a CD player
wired into our phones. The system was added last month and has
been well-received. The cost was about $600.

Advertisement

– We’ve also been involved with trying to
maintain a 50-year-old building and all of its related problems.
Roof repair, plumbing and air-compressor updates have been recent
challenges. One of our air-compressor tanks is dated 1949, and
our local inspector for permitting pressure vessels wants us to
replace it due to possible internal corrosion.

Advertisement
Click to comment

POPULAR POSTS

Sponsored Content

More Toyota EV, Hybrid and Hydrogen Vehicles

Connect
BodyShop Business