In this presentation, you’ll learn to identify key points in the body shop research experience where your customers are most open to influence so you can better engage with them. You’ll also walk away with real clarity on the importance of interacting with the customer on their terms, and how increased interaction can provide valuable insights into improving your business.
- Nico Dato, Vice President, Podium
- Dustin Duvanich, Automotive Services Director, Podium
- Jason Stahl, Editor, BodyShop Business
Sponsored By Podium
Date: January 1, 1970