Webinars - BodyShop Business
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Webinars

Upcoming webinars
Reducing Cycle Time: How to Maximize Your Shop’s Potential
Sponsored by U-POL
Date: July 14, 2022

Cycle time is just one component in the measurement of key-to-key time, which most collision repair shops monitor to maintain a healthy business. Even though the measurement of cycle time does not officially begin until the necessary parts and repair materials are in technicians’ hands, this critical distinction in your process is irrelevant to the consumer. Whatever can be done to shorten the time it takes to repair and return a vehicle is critical to achieving high customer satisfaction rates and maximizing throughput, so your business operates as smoothly as possible.

In this 60-minute session, we will explore:

  • Potential bottlenecks that can slow down the repair process
  • Ways to increase throughput and reduce cycle time
  • Time and energy savings advantages of combining key U-POL products in the filling and priming stages of repair
On-Demand Webinars
5 Reasons Why Online Reviews Directly Impact Your Shop's Bottom Line
Sponsored by Podium
Date: February 22, 2018

Online reviews are the new word of mouth. They play a significant role in how consumers ultimately find and choose your shop. In this webinar, we will cover how online reviews improve discovery by boosting your local SEO ranking, driving traffic to your storefront, and influencing purchase decisions. We’ll also identify ways that online reviews can impact the lifetime value of your customer and how you can use feedback from reviews to improve operations and drive efficiencies.

5 Ways to Retain Customers and Boost Service Revenue
Sponsored by Sponsored by Podium
Date: November 16, 2017

Phone and email are no longer a sufficient way to maintain contact and interact with your customers. Many of your customers are much more comfortable communicating via text or other messaging apps. Body shops that aren't catering to these differing communication preferences could be left behind. In this webinar, you will learn how using messaging will significantly boost your customer service while increasing revenue.

How to Attract and Retain Customers Through Consistent Interaction
Sponsored by Podium
Date: August 23, 2017

In this presentation, you'll learn to identify key points in the body shop research experience where your customers are most open to influence so you can better engage with them. You'll also walk away with real clarity on the importance of interacting with the customer on their terms, and how increased interaction can provide valuable insights into improving your business.

Compressed Air for Body Shops
Sponsored by Kaeser Compressors
Date: June 21, 2017

Learn best practices for compressed air systems in your body shop.  You'll learn about the components of a compressed air system, find out how you can keep energy costs in line, and how to prevent costly re-work from contaminants in your compressed air supply.

Drive More Revenue For Your Shop by Boosting Your Online Reputation
Sponsored by Podium
Date: March 30, 2017

Word of mouth is your best form of marketing, and it’s especially important in today’s digital world. Learn how positive online reviews can help you increase word of mouth for your shop -- and ultimately drive more revenue. Find out how reviews impact your local search ranking, and pick up tips for collecting hundreds of reviews.

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